Frequently Asked Questions

Questions about orthotics & bracing.

Helpful answers about custom orthotics, body support braces, and what to expect. Have a question that isn't here? We're happy to help.

What are custom orthotics?

Custom orthotics are individually designed foot-support devices made to accommodate the unique structure and support requirements of your feet. Unlike generic shoe inserts, they are designed specifically for the individual.

Do I need custom orthotics?

Not everyone needs custom orthotics. The appropriate solution depends on your foot structure, movement, activities, footwear, and individual concerns. An assessment can help determine whether custom support may be appropriate.

How long do custom orthotics last?

The lifespan of an orthotic can vary depending on the materials used, how frequently they are worn, the type of activity, and the amount of wear they receive.

Can I use orthotics in different shoes?

It depends on the design of the orthotics and the footwear. During your fitting, we can discuss the types of shoes you regularly wear and help determine suitable options.

Are custom orthotics comfortable?

Custom orthotics are designed with your individual needs and footwear in mind. Like any new support device, they may require an adjustment period as your feet become accustomed to them.

How long does it take to get custom orthotics?

The timeline can vary depending on the type of orthotic and the customization required. We can provide an estimated timeline during your appointment.

What types of braces do you offer?

We offer body support solutions for areas including the knee, ankle, wrist, elbow, shoulder, back, and hip. The appropriate brace depends on your individual needs.

Can I wear a brace every day?

Some braces are designed for regular everyday use, while others may be intended for specific activities or situations. We can explain appropriate use based on the support device selected.

Do you serve areas outside Edmonton?

Yes. Wellness Depot serves Edmonton and surrounding communities, including St. Albert, Sherwood Park, Beaumont, Leduc, Spruce Grove, Stony Plain, Fort Saskatchewan, and nearby areas.

How do I book an appointment?

You can contact Wellness Depot to schedule an appointment. During your visit, we'll discuss your concerns and determine what type of support may be appropriate for you.

Still have questions?

We're happy to help

Book an appointment and we'll discuss your concerns and what type of support may be appropriate for you.